How does a counselor use Benefit Kitchen with clients?

You can sit down with a client and do a screening when you visit Make sure you’re logged out.  

Go through the screening process with your client. At the end, your client can log in to see specific details about their case.

Write down the client’s Account Number and PIN, which you can use to “assume” the client later.

Every time the tool is run the client should get a unique Account Number and PIN. As long as these numbers are recorded the counselor can assume the case later.

To ensure that you're getting a new session, you might need to completely reset the tool after each use, which can be done here:

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